Roads and Maritime Services—Online Renewals (T&C)


  1. These Terms Apply: These Terms and Conditions, together with the Terms of use, Copyright statement and Privacy statement published on the Service NSW website (“Terms”), set out the conditions that apply to your use of the service allowing online application for vehicle registration (“Service”). By using the Service, you agree to comply with these Terms together with all relevant guidelines, instructions and procedures from Service NSW and Roads and Maritime Services (“Instructions”). Nothing in these Terms limits or qualifies your rights or obligations under any legislation, including legislation relating to motor vehicles, traffic, roads or road transport.
  2. Changing these Terms: Roads and Maritime Services and Service NSW may change these Terms or their Instructions from time to time by republishing them online. You agree that by doing this, you have been provided with sufficient notice of the variation. You should read the Terms and Instructions each time before you use the Service in case they have changed. If you do not agree to any change, you should not continue to use the Service.
  3. Preconditions – clear funds: You acknowledge and agree that your vehicle registration will not be renewed until the registration fee is received in clear funds. Your vehicle’s registration may not be renewed if your funds have not cleared before the expiry date of your current registration. If you are paying via BPAY, you must allow 3 business days for Roads and Maritime Services to receive your cleared funds. You warrant that you are entitled to use any credit card for which you have provided details.
  4. Payment: All amounts are stated in Australian dollars and are inclusive of GST. You acknowledge that if you do not pay the correct vehicle registration fees (including where your financial institution declines or reverses payment or has not made the payment because you have not complied with its terms and conditions), Roads and Maritime Services may cancel your vehicle registration.
  5. Preconditions – concession eligibility declaration: If you are claiming a concession on your registration fees, you declare that you are eligible for that concession. You acknowledge and agree that your application for a concession is subject to Roads and Maritime Services verifying your concession entitlement and you agree to promptly provide all necessary information to assist Roads and Maritime Service with verification. If you do not do so, you acknowledge that Roads and Maritime Service may cancel your registration.
  6. Preconditions – correct information: You warrant that all information, including personal information, that you provide in applying for vehicle registration is accurate, true and complete and, to the extent that it includes information about other people, you are authorised to disclose it to us for the purposes for which you have disclosed it.
  7. Incorrect information: You are responsible for any additional expenses you may incur if you submit incorrect information and Roads and Maritime Services or Service NSW act upon it. For example, if you submit an incorrect BPAY payment, your vehicle registration may not be renewed, or if you enter the wrong Roads and Maritime Services billing number the registration for the wrong vehicle may be renewed.
  8. Security of Information: You are responsible for taking reasonable care in how you access the Service, including using appropriate firewalls and anti-virus software. No data transmission over the Internet can be guaranteed as totally secure and communications to this Service may be intercepted or altered in transit. Although Road and Maritime Services and Service NSW strive to protect such information, they do not represent or warrant and cannot ensure the security of any information which is transmitted when you use the Service. When using this Service you transmit and receive information at your own risk and Roads and Maritime Services and Service NSW bear no liability.
  9. Unavailability of Service: You acknowledge and agree that from time to time the Service may be unavailable.
  10. Age: You warrant that you are aged 18 or over. If you are under 18, you may ask us to provide online services only with the involvement of a parent or guardian.
  11. Jurisdiction: These Terms, and your online application for renewal of vehicle registration are governed by the laws of New South Wales, Australia, and you irrevocably submit to the jurisdiction of the courts of New South Wales.
  12. General: A reference to any legislation includes all delegated legislation made under it, including regulations and rules, and amendments, consolidations, replacements or re-enactments of any of them. A reference to an entity, whether statutory or not, which ceases to exist or whose powers or functions are transferred to another body is a reference to the body which replaces it or which substantially succeeds to its powers or functions. Specifying anything in these Terms after the words ‘include’ or ‘for example’ or similar expressions does not limit what else is included.

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