My kids are always playing in areas of the iPad or iPhone that they really shouldn’t be. Unfortunately Apple have never allowed us to have a truly restrictive setup for kids in this way.
Every now and then they muck up the wifi and have tried connecting to someone else’s wifi and then they can’t reconnect to our own as it prompts for a password (or it simply doesn’t connect). Entering the correct password greets us with the annoying “incorrect password” dialog.
You know it’s the right password, it hasn’t changed in years (that’s probably the first thing we’re doing wrong right there, but that’s a whole other bag of problems).
If you have tried entering in the password, and you’re confident the password is correct there are three things you can try, the last of which will almost always work, but I like to start with the softer options:
- Forget the wifi network and then try to reconnect. This one will generally work if it wasn’t prompting for a password to begin with and just not connecting.
- You could change the wifi password in your wifi router and try connecting to that. It IS a good idea to change it once in a while anyway. If the device then connects, you could then change it back and try connecting again.
- Go to:
settings >> General >> Reset >> Reset network settings
and clear the network settings. You’ll need to confirm this with your pin but you will lose no data. DO NOT do a factory reset, in that case YOU WILL lose data. Make sure you are only resetting the network settings and continue. After the device restarts you should be able to login without any issues.
Good luck and I hope this has helped solve your issue